Y is for Yap

There’s talking, and then there’s talking too much. When we talk too much, we exhaust others and ourselves; people switch off and stop listening.

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STOP YAPPING. START COMMUNICATING.

Communication is a two-way flow.
Listen to understand others and speak to be understood.
Words matter. Cut down on unnecessary chatter. Engage others in the conversation.
Leave space for others to talk.

When others are talking:

  • Stop the internal yapping.
  • Don’t interrupt.
  • Give full attention and listen.

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