We’re not always able to understand what the other person is going through. And that’s ok. Acknowledging that we don’t understand also means we don’t have to have suggestions or solutions to offer. But what we can offer, which may even be more helpful, is a non-judgmental space.
Just be there and listen. And accept where they are in life, not where you think they could or should be, and hold a compassionate space for the other person.