When you’re in a difficult conversation, do find yourself backing down, freezing up, or becoming defensive? Or do you tend to postpone difficult conversations?
Difficult conversations are a part of life. So it makes sense to get better at handling difficult conversations mindfully and with ease and confidence.
Join us for tips on how to:
- be assertive and hold your own with empathy and respect
- keep reactions under control and communicate constructively
- heighten the chances of a positive outcome.
