When you’re in a difficult conversation, do find yourself backing down, freezing up, or becoming defensive? Or do you tend to postpone difficult conversations?
Difficult conversations are a part of life. So it makes sense to get better at handling difficult conversations mindfully and with ease and confidence.
Join us for tips on how to:
– be assertive and hold your own with empathy and respect
– keep reactions under control and communicate constructively
– heighten the chances of a positive outcome.
Speaker: Whilst based in Nairobi, as the co-ordinator for the Brahma Kumaris (BK) in Africa, Pratibha Patel works in many of the regional countries. She is also the BK representative to the United Nations Environment Programme (UNEP).
This is a free live online 60-minute event. Voluntary donations are welcome.